RETURNS OR EXCHANGES

Thank you for choosing the plastic seed planter from www.plasticseedplanters.com. We are committed to providing you with high-quality products and a satisfying shopping experience. To protect your rights, please read the following refund terms carefully:

1. Refund Policy
   We offer a 14-day full refund policy. Within 14 days after receiving the product, if you are not satisfied with the purchased planter or find quality problems, you can apply for a refund.
2. Conditions for applying for a refund
   When applying for a refund, the product must be unused and in its original packaging, with all accessories and instructions intact.
   If applying for a refund due to quality issues, customers are required to provide clear proof (such as photos or videos).
3. Refund process
   Please contact customer service through our “Contact Us” page or email to inform your refund request.
   The customer service representative will provide you with the return address and related instructions.
   Pack the product properly and send it back to the specified address. We recommend using a trackable shipping method to ensure the safety of the return.
4. Refund Time
   Once we receive your returned product and confirm that it meets the refund conditions, the refund will be processed within 2 working days and the amount will be returned to the payment account you used when purchasing.
5. Shipping Instructions
   If the return is due to product quality issues, we will bear the relevant shipping costs.
   For returns due to personal reasons (such as dislike, wrong purchase, etc.), customers are responsible for the return shipping costs.
6. Special Circumstances
   For the refund policy for promotional activities or discounted products, the specific situation will be clearly stated in the event description.
   If you have any questions about our refund policy, please feel free to contact our customer service team. We will serve you wholeheartedly to ensure that your shopping experience is satisfactory and worry-free.